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Get help from HMRC if you need extra support

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If you need information in a different format

HM Revenue and Customs (HMRC) information is available in accessible formats. You might need an alternative format if:

  • you’re visually impaired
  • you have dyslexia or autism
  • you have another condition which makes standard print difficult

Contact HMRC if you need a form, leaflet or other information in any of the following formats:

  • Braille
  • large print
  • audio on CD
  • text on CD (standard or large print)
  • other formats, for example coloured paper

How to contact HMRC

Call the relevant contact number and tell HMRC what help you need. For example, call ‘Self Assessment: general enquiries’ if you need a large-print tax return. They will transfer you to HMRC’s extra support team.

You can also contact HMRC’s extra support team using webchat.

If you’ve been contacted about a compliance check

HMRC may send you a letter to say your tax affairs are being checked. This is sometimes called a ‘compliance check’.

If this happens, you’ll need to contact your compliance officer and tell them what you need. Their contact details are in the letter.

Find out about other help and support you can get with compliance checks.

View a printable version of the whole guide

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