General
We want to use court time as effectively as possible. That means making sure that, where possible, cases are ready to proceed when they come before a judge. As part of our wider work to tackle delays and improve the way the justice system works, HMCTS and the Ministry of Justice are exploring where artificial …
User-centred design plays an important role in helping us create services that are simpler more accessible. In this blog, we explore how our content and interaction designers are improving justice services across HMCTS, and why we're recruiting senior leaders to help shape the future of services used by millions of people.
User-centred design helps us create justice services that work for the people who use and deliver them. Learn how HMCTS is growing its design capability to support service improvement, build expertise and shape the future of justice services.
Tracy Parker-Priest reflects on a year of significant change across tribunals, from increased digital uptake to implementing new policy change. She shares what's been achieved, what's ahead, and how tribunals are continuing to serve the people who need them most.
Rupert Morgan, Property Director at HMCTS, reflects on a year of real progress from a new courthouse roof in Nottingham to a brand new tribunals centre in London and looks ahead to an ambitious programme of investment and improvement.
In this blog, Gary O’Reilly explains how HMCTS is taking a careful and responsible approach to adopting artificial intelligence, and how it is being used to support staff and improve justice services.
Adam Lennon reflects on progress in family justice — from faster probate grants to the majority of divorce applications being made online, and looks forwards to Child Focused Courts, helping families to resolve disputes more quickly.
Rosemary Rand and Emma Petty, Service Owners for Civil at HMCTS, reflect on a year of progress in the civil courts — from faster digital services to preparations for landmark housing legislation — and look ahead to what the next 12 months will bring.
Craig Robb, Deputy Director and Crime Live Service Owner at HMCTS, reflects on the past year in the criminal courts – what’s been achieved, what needs to change and why he remains confident in the direction of travel.
HMCTS Chief Executive Nick Goodwin reflects on how the organisation has built strong foundations for continued transformation, the challenges that remain, and what the future holds.
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