When probation practitioners take on a new case, they often need to quickly understand a person's history, risks and support needs. That information is stored in Delius, the main case management system used across probation, where more than 40 million …
Across Justice Digital, Data and Technology (JDDS), we know that diverse teams build better services. Our Technology Services colleagues play a vital role in delivering and supporting the technology that underpins justice services across the Ministry of Justice. From networks …
Preventing children and young people from being drawn into crime and the criminal justice system can have profound effects later in life. Did you know that 80% of prolific adult offenders get their first cautions or convictions as children? Spotting …
Thousands of people use guidance on child arrangements every month, often at some of the most stressful moments in their lives. We wanted to find out whether it still met people's needs, and what we could do to improve it. …
In April, the Digital Accessibility Team reached an important milestone, our fifth anniversary. We cannot quite believe how the time has flown. We started as a small team with a big ambition, and we have grown into a well-established function …
Here is a familiar frustration. You are working on something, and you are almost certain another team has tackled the same problem before. You cannot find what they did, so you start from scratch. Two weeks later, it turns out you were right, It already existed. …
Across the Ministry of Justice, thousands of colleagues are doing some of the hardest jobs in public service. My team is there to make sure technology helps them, not hinders them. I am Steven Kelly, and I lead the Technology …
If we want to design ethical, inclusive services that truly meet people’s needs, we also need to think about the emotional impact of research on the teams delivering it. Transforming government digital services requires adaptability. Researchers engage with a wide range …
Improving access to justice starts with understanding the real challenges people face when using government services. Many of those who most need legal help are also the least likely to take part in traditional research. This can be due to …
Every year, large volumes of operational audio are reviewed across government systems. Some recordings are in foreign languages, making them difficult to analyse quickly and accurately. Last month, we shared our work exploring how artificial intelligence (AI) could help transcribe …
