Accessibility statement

This accessibility statement applies to the www.equalityhumanrights.com website.

This website is run by the Equality and Human Rights Commission. We want as many people as possible to be able to use this website. This means you should be able to:

• change colours, contrast levels and font sizes
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard or speech recognition software
• listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible. For example:

• you cannot modify the line height or spacing of text
• some PDF documents may not be fully accessible to screen reader software
• some parts of the website have insufficient colour contrast
• some images and visual icons do not have image descriptions
• some text cannot be accessed in full with a keyboard
• some content is not written in plain English

The Equality and Human Rights Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

We (the Equality and Human Rights Commission) are responsible for enforcing the accessibility regulations.

If you are unhappy with how we have responded to you, then you can ask to have your complaint reviewed by the Parliamentary and Health Service Ombudsman (PHSO). The PHSO is independent of us.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

More detail is given in the ‘non-accessible content’ section of this statement. 

If you need information on this website in a different format, you can request this.

Email the correspondence team

Call 0161 829 8100

Writing to:
Equality and Human Rights Commission
Arndale House
Arndale Centre
Manchester
M4 3AQ

We will consider your request and aim to reply within 20 working days.

Read our accessible formats policy

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, you can contact us.

Email the correspondence team

Call 0161 829 8100

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Read more about how to contact us

This statement was first prepared on 26 August 2022 using a mix of manual and automated methods.

It was last reviewed on 7 January 2026.

This website was last tested in October 2025, by the Government Digital Service. They tested a sample of the most visited pages.

The listed content is non-accessible. 

Some of the PDFs on our website were produced before 23 September 2018. 

The regulations do not require us to fix issues in these older documents.

Non-compliance with the accessibility regulations

1. Selected language is not clearly conveyed to screen readers. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships).
2. Some buttons use colour change with insufficient contrast to convey keyboard focus. This fails WCAG 2.2 success criterion 1.4.1 (use of colour).
3. Some focus and active section indicators have insufficient colour contrast. This fails WCAG 2.2 success criterion 1.4.11 (non-text contrast).
4. Some links, menus and accordions cannot be used with a keyboard, or do not move keyboard focus. This fails WCAG 2.2 success criterion 2.1.1 (keyboard).
5. Some content on the Welsh language pages is in English, but this is not conveyed to users. This fails WCAG 2.2 success criterion 3.1.2 (language of parts).