Looking for help
Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.
Featured Updates
Water bills
Our blog explains why surge pricing during a drought isn’t possible under Ofwat’s rules.
Water companies
Investment of £3.4bn for the water sector – to improve infrastructure for safe and reliable supplies, support new housing, business growth and better environmental outcomes – has been provisionally approved by Ofwat.
Saving water
Let’s Save Water is a behaviour change campaign that helps people across England and Wales use water more efficiently and make water-saving part of everyday life.
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