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Guidance

Employment intermediaries: service availability and issues

Check the availability and any issues affecting employment intermediaries.

Updates to this page

From:
HM Revenue & Customs
Published:
8 March 2018
Last updated:
4 September 2026
Show all updates

  1. Planned downtime from 7am to 11pm on Sunday 27 September 2026 has been added.

  2. Planned downtime from 8am on Saturday 11 July 2026 to 6.30pm on Sunday 12 July 2026 has been added.

  3. Planned downtime from 7am on Sunday 8 March 2026 to 9am on Monday 9 March 2026 has been added.

  4. Planned downtime from 8am to 10pm on Sunday 30 November 2025 has been added.

  5. Planned downtime from 8am on Sunday 19 October 2025 to 3am on Monday 20 October 2025 has been added.

  6. The planned downtime from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025 has changed. It will now be 8:15am on Sunday 28 September to 1am on Monday 29 September 2025.

  7. Planned downtime from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025 has been added.

  8. Planned downtime from 10:30pm to 11pm on Wednesday 10 September 2025 and 10:30pm to 11pm on Wednesday 17 September 2025 has been added.

  9. Planned downtime from 5:40am on Saturday 12 July 2025 to 10:30pm on Sunday 13 July 2025 has been added.

  10. Planned downtime from 7am to 7:30pm on Sunday 9 March 2025 has been added.

  11. Planned downtime from 8am to 8:30pm on Sunday 8 December 2024 has been added.

  12. Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.

  13. Planned downtime from 8am on Saturday 13 July 2024 to 10pm on Sunday 14 July 2024 has been added.

  14. Planned downtime from 7am on Saturday 22 June 2024 to 9:15pm Sunday 23 June 2024 has been cancelled.

  15. Planned downtime from 7am on Saturday 22 June 2024 to 5pm on Sunday 23 June 2024 has been changed and is now from Saturday 22 June 2024 7am to 9:15pm Sunday 23 June 2024.

  16. Planned downtime from 7am on Saturday 22 June 2024 to 5pm Sunday 23 June 2024 has been added.

  17. Planned downtime from 6am to 10pm on Sunday 10th March 2024 has been added.

  18. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.

  19. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been added.

  20. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  21. Planned downtime from 8:30am to 3:30pm Sunday 11 September 2022 has been added.

  22. The time of planned downtime on Sunday 31 July 2022 has changed to 8:15am to 7pm.

  23. Planned downtime from 9:15am to 11pm on Sunday 31 July 2022 has been added.

  24. Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  25. A service issue about 'Employment Intermediary reports' has been added

  26. The service issue about enrolling onto the employment intermediary service has been removed, as the issue is now resolved.

  27. A service issue about problems enrolling onto employment intermediary service has been added.

  28. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  29. A service issue has been added to advise that maintenance is scheduled from 6pm to 11pm on Thursday 8 November.

  30. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  31. Planned downtime for 3 and 4 November added.

  32. Service issue now resolved and message updated.

  33. Immediate notification service issue added

  34. Planned downtime for Sunday 22 April has been added.

  35. First published.

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Employment intermediaries — service availability and issues

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