Guidance

NCSP: lessons learned reports

Lessons learned from incidents reported to the National Chlamydia Screening Programme (NCSP).

• From: Public Health England
• Published: 1 March 2015
• Last updated: 24 June 2021
  Show all updates

  1. 24 June 2021

     Added statement about the changes to the National Chlamydia Screening Programme.

  2. 6 June 2019

     Added 'NCSP lessons learned: risk of data security breach summary (June 2019)' report.

  3. 18 July 2017

     Added June 2017 lessons learnt reports.

  4. 1 March 2015

     First published.

Documents

NCSP lessons learned: risk of data security breach summary (June 2019)

Ref: PHE publications gateway number: GW-440

PDF, 152 KB, 2 pages

NCSP lessons learned: discarded samples (June 2017)

Ref: PHE publications gateway number 2017124

PDF, 33.7 KB, 2 pages

NCSP lessons learned: system upgrade failure (June 2017)

Ref: PHE publications gateway number 2017124

PDF, 26.1 KB, 1 page

NCSP lessons learned: altered date of birth (June 2017)

Ref: PHE publications gateway number 2017124

PDF, 44.7 KB, 1 page

NCSP lessons learned: fraud in outreach services (June 2017)

Ref: PHE publications gateway number 2017124

PDF, 34.3 KB, 2 pages

NCSP lessons learned: missing test request forms (March 2015)

Ref: PHE publications gateway number 2015211

PDF, 43.8 KB, 2 pages

Details

Changes to the National Chlamydia Screening Programme were announced in June 2021. The content on this page is currently being updated to reflect these changes.

These reports outline lessons learned from incidents reported to the National Chlamydia Screening Programme (NCSP).

Reporting incidents is a part of the NCSP quality assurance framework, to learn from incidents and provide better service in the future.

An incident is an event or circumstance that could have resulted, or did result, in unnecessary damage, loss or harm such as physical or mental injury to a patient, staff, visitors or members of the public.

Previous lessons learned reports are available from the archived NCSP website.