Guidance

Manage your client's details for VAT

Use this service to manage your client's details for VAT, if you’re a tax agent.

• From: HM Revenue & Customs
• Published: 16 October 2018
• Last updated: 1 April 2022
  Show all updates

  1. 1 April 2022

     Information has been updated to reflect the fact that VAT registered businesses with taxable turnover below the registration threshold will also need to follow the Making Tax Digital rules from 1 April 2022.

  2. 25 November 2019

     You can use this service to print VAT Returns and sign opted out clients up for Making Tax Digital.

  3. 5 September 2019

     The link for the 'start now' button has been updated on both the English and Welsh versions of the guidance.

  4. 19 August 2019

     Use this service to manage your clients details if they have signed up to, or opted out of Making Tax Digital for VAT.

  5. 18 June 2019

     You can use this service to change your client's VAT stagger.

  6. 22 May 2019

     You can use this service to manage your client's VAT details. There's a different way to manage your own business's VAT account.

  7. 12 February 2019

     You cannot use this service to update you client's bank account details for VAT repayments.

  8. 8 February 2019

     You can now use the online service to change your client's VAT registration status, including cancelling their registration.

  9. 16 October 2018

     First published.

Use this service for clients to:

• change VAT details
• print VAT certificates
• cancel VAT registration
• print VAT Returns

Online services may be slow during busy times. Check if there are any problems with this service.

Before you start

You’ll need the Government Gateway user ID and password for your agent services account and information about the business.

If your client’s business details change, you must tell HMRC within 30 days.

When you cannot use this service

There’s a different way to:

• manage your own business’s VAT account
• tell HMRC about other changes to your client’s details

Get help

If you need help changing your client’s details, contact the VAT online services helpdesk.