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Guidance

Income Record Viewer for agents: service availability and issues

Check the availability and any issues affecting the Income Record Viewer for agents service.

Updates to this page

From:
HM Revenue & Customs
Published:
17 November 2022
Last updated:
30 September 2026
Show all updates

  1. Planned downtime from 10pm on Friday 9 October 2026 to 6am on Saturday 10 October 2026 has been added.

  2. Planned downtime from 10pm on Friday 18 September 2026 to 2am Saturday 19 September has been added.

  3. Planned downtime from 10:30pm on Saturday 27 June 2026 to 1:30am on Sunday 28 June 2026 has been cancelled.

  4. Planned downtime has been added from 10:30pm on Saturday 27 June 2026 to 1:30am on Sunday 28 June 2026 and from 10:30pm on Saturday 4 July 2026 to 1:30am on Sunday 5 July 2026.

  5. Planned downtime from10:30pm on Saturday 2 May 2026 to 1am Sunday 3 May 2026 has been added.

  6. Planned downtime from 10:30pm on Saturday 7 March 2026 to 1:30am Sunday 8 March 2026 has been added.

  7. Planned downtime from 10pm on Friday 28 November 2025 to 4am on Saturday 29 November 2025 has been added.

  8. Planned downtime from 10:30pm on Saturday 27 September 2025 to 4:30am on Sunday 28 September 2025 has been added.

  9. Planned downtime from 10:15pm on Saturday 20 September 2025 to 1:15am on Sunday 21 September 2025 has been added.

  10. Planned downtime from 10:15pm on Saturday 16 August 2025 to 1:15am on Sunday 17 August 2025 has been added.

  11. Planned downtime from 10:30pm on Saturday 14 June 2025 to 3am Sunday 15 June 2025 and from 10:30pm on Saturday 21 June 2025 to 3am Sunday 22 June 2025 has been added.

  12. Planned downtime from 7pm on Friday 23 May 2025 to 7am on Tuesday 27 May 2025 has been cancelled.

  13. Planned downtime from 7pm on Friday 23 May 2025 to 7am on Tuesday 27 May 2025 has been added.

  14. Planned downtime from 7pm on Friday 20 September 2024 to 7am Monday 23 September 2024 has been added.

  15. Planned downtime from 7pm on Friday 13 September 2024 to 7am Monday 16 September 2024 has been cancelled. Planned downtime from 7pm on Friday 20 September 2024 to 7am Monday 23 September 2024 has been cancelled.

  16. Planned downtime from 7pm on Friday 13 September 2024 to 7am Monday 16 September 2024 has been added. Planned downtime from 7pm on Friday 20 September 2024 to 7am Monday 23 September 2024 has been added.

  17. Planned downtime from 10pm on Friday 23 February 2024 to 7am Monday 26 February 2024 has been added.

  18. Planned downtime from 8am to 7pm Saturday 9 December 2023 has been changed and is now from 8am on Saturday 9 December 2023 to 9:30am on Monday 11 December 2023.

  19. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been changed and is now from 8am to 7pm on Saturday 9 December 2023.

  20. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

  21. Planned downtime from 5am on Sunday 9 July 2023 to 2am Monday 10 July 2023 and from 5pm on Friday 14 July 2023 to 9am Monday 17 July 2023 has been added.

  22. First published.

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Income Record Viewer for agents — service availability and issues

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