Guidance

Intrastat: service availability and issues

Check the availability and any issues affecting the Intrastat (IS2) online service.

• From: HM Revenue & Customs
• Published: 1 January 2014
• Last updated: 9 September 2026
  Show all updates

  1. 9 September 2026

     Planned downtime from 8am to 3pm on Sunday 13 September 2026 has been added.

  2. 9 July 2026

     The planned downtime for Sunday 12 July 2026 and Sunday 9 August 2026 has been cancelled.

  3. 16 March 2026

     Planned downtime from 10am to 1pm on Tuesday 17 March 2026 has been added.

  4. 4 March 2026

     Planned downtime from 10am to 6pm on Sunday 8 March 2026, Sunday 12 April 2026, Sunday 10 May 2026, Sunday 7 June 2026, Sunday 12 July 2026 and Sunday 9 August 2026 has been added.

  5. 29 January 2026

     Planned downtime from 10am to 10:40am on Friday 30 January 2026 has been added.

  6. 19 January 2026

     Planned downtime from 10am to 11am on Monday 26 January 2026 has been added.

  7. 17 December 2025

     Planned downtime from 12:55pm to 2pm on Wednesday 31 December 2025 has been added.

  8. 10 September 2025

     Planned downtime from 8am to 5pm on Sunday 14 September 2025 has been added.

  9. 28 February 2025

     Planned downtime from 10am to 6pm on Sunday 9 March 2025 and from 8am to 4:30pm on Sunday 23 March 2025 have been added.

  10. 24 December 2024

      Planned downtime from 12:55pm to 2pm on Tuesday 31 December 2024 has been added.

  11. 30 January 2019

      Planned downtime for Thursday 31 January 2019 from 8am to 5:30pm has been added.

  12. 7 December 2018

      Planned downtime for Sunday 9 December 2018 from 9:45am to 11am has been added.

  13. 8 November 2018

      Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  14. 29 October 2018

      Planned downtime for Sunday 11 November 2018 has been added.

  15. 10 October 2018

      Planned downtime for Sunday 14 October 2018 has been added.

  16. 3 September 2018

      Planned downtime for Sunday 9 September 2018 has been added.

  17. 24 July 2018

      Planned downtime for Sunday 12 August 2018 has been added.

  18. 29 June 2018

      Planned downtime for Sunday 8 July 2018 has been added.

  19. 11 June 2018

      Planned downtime for Intrastat removed.

  20. 16 May 2018

      Scheduled downtime on Sunday 10 June 2018 added.

  21. 20 April 2018

      The Intrastat IS2 online service will be unavailable from 9:45am to 6:15pm on Sunday 13 May 2018.

  22. 13 March 2018

      Planned downtime on Sunday 8 April 2018 has been added.

  23. 20 February 2018

      Due to essential maintenance Intrastat (IS2) service will be unavailable on Sunday 11 March 2018 from 9:45am to 6:15pm.

  24. 25 January 2018

      Due to essential maintenance Intrastat (IS2) service will be unavailable on Sunday 11 February 2018 from 9:45am to 6:15pm.

  25. 21 December 2017

      Due to essential maintenance work Intrastat (IS2) service will be unavailable on Sunday 14 January 2018 from 9:45am to 11am.

  26. 1 December 2017

      Planned downtime on Sunday 10 December 2017 has been added to this page.

  27. 31 October 2017

      Planned downtime on Sunday 12 November 2017 has been added to this page.

  28. 22 August 2017

      Planned downtime on Sunday September 10th 2017

  29. 11 July 2017

      Planned downtime for 13 August 2017 has been added to this page.

  30. 8 June 2017

      Planned downtime for 9 July 2017 added.

  31. 23 May 2017

      Planned downtime for 4 June 2017 added.

  32. 12 April 2017

      Planned downtime for 14 May 2017 added.

  33. 4 April 2017

      Planned downtime for 9 April 2017 added.

  34. 1 March 2017

      Downtime for essential maintenance amended.

  35. 28 February 2017

      Planned downtime for 12 March 2017 added.

  36. 12 February 2017

      Intrastat service now available

  37. 19 January 2017

      Planned downtime message for Sunday 12 February 2017 added to the page.

  38. 21 December 2016

      Planned downtime message added to the page.

  39. 9 December 2016

      Planned downtime message added to the page.

  40. 26 October 2016

      Planned downtime message for Sunday 14 November 2016 added to the page.

  41. 17 October 2016

      The scheduled downtime notice has been amended.

  42. 28 September 2016

      Planned downtime amended.

  43. 22 September 2016

      Planned downtime message for Sunday 9 October 2016 added to planned downtime section.

  44. 20 September 2016

      Planned downtime message for 25 September 2016 has been amended.

  45. 12 September 2016

      Update to planned downtime section of service availability and issues.

  46. 24 August 2016

      Planned downtime has been added to this page.

  47. 28 July 2016

      Planned downtime has been added to this page.

  48. 20 July 2016

      Planned downtime has been added to this page.

  49. 15 June 2016

      Planned downtime added to this page.

  50. 8 June 2016

      Planned downtime added to this page.

  51. 25 May 2016

      Planned downtime on 5 June 2016 added to this page.

  52. 18 May 2016

      Planned downtime added to this page.

  53. 18 May 2016

      Planned downtime has been added to this page.

  54. 20 April 2016

      Service issues section has been updated.

  55. 20 April 2016

      Service issues section has been updated.

  56. 18 April 2016

      Planned downtime has been added to this page.

  57. 30 March 2016

      Planned downtime has been added to this page.

  58. 19 February 2016

      Intrastat service downtime on Sunday 13 March 10am to 6pm.

  59. 8 February 2016

      Intrastat service downtime on Sunday 14 February.

  60. 31 December 2015

      Intrastat service downtime 31 December 2015

  61. 24 December 2015

      Service issues section has been updated.

  62. 2 November 2015

      Planned downtime updated.

  63. 30 October 2015

      Planned downtime has been added to this page.

  64. 23 September 2015

      Planned downtime has been added to this page.

  65. 11 September 2015

      Planned downtime of this service has been added to this page.

  66. 1 January 2014

      First published.

Documents

Intrastat (IS2): service availability and issues

HTML

Details

Latest updates on the availability and any issues affecting the IS2 service.