Guidance

VAT Import One Stop Shop Scheme: service availability and issues

Check the availability and any issues affecting the VAT Import One Stop Shop (IOSS) Scheme online service.

From:

HM Revenue & Customs

Published:

1 March 2024

Last updated:

1 September 2026

Show all updates

1 September 2026
Planned downtime from 5pm on Friday 25 September 2026 to 9am Monday 28 September 2026 has been added.
8 July 2026
Planned downtime from 5pm on Friday 10 July 2026 to 9am on Monday 13 July 2026 has been added.
19 March 2026
Planned downtime from 5pm on Friday 27 March 2026 to 3:30pm on Monday 30 March 2026 has been added.
15 September 2025
Planned downtime from 4:30pm on Friday 12 September 2025 to 4pm on Monday 15 September 2025 has finished early. The service is now available.
9 September 2025
Planned downtime from 4:30pm on Friday 12 September 2025 to 4pm on Monday 15 September 2025 has been added.
4 September 2024
Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.
16 July 2024
Planned downtime from 9:30am to 1:30pm on Thursday 1 August 2024 has been added.
12 July 2024
Planned downtime from 9am to 4pm on Wednesday 24 July 2024 has been added.
20 June 2024
Planned downtime for Friday 21 June 2024 5pm to 9am Monday 24 June 2024 has been cancelled.
30 May 2024
Planned downtime from 5pm on Friday 21 June 2024 to 9am Monday 24 June 2024 has been added.
8 March 2024
Planned downtime from 4pm on Friday 8 March 2024 to 9am Monday 11 March 2024 has been added.
6 March 2024
The service availability issue has been resolved.
5 March 2024
You will be unable to access our VAT Import One Stop Shop Scheme online service from 12pm to 9pm on Tuesday 5 March 2024.
1 March 2024
First published.

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Latest updates on the availability and any issues affecting the VAT Import One Stop Shop (IOSS) Scheme online service.