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Guidance

VAT payment plan: service availability and issues

Check the availability and any issues affecting the VAT payment plan service.

Updates to this page

From:
HM Revenue & Customs
Published:
31 May 2023
Last updated:
24 September 2026
Show all updates

  1. Planned downtime from 7am to 11pm on Sunday 27 September 2026, 9am to 10:30am on Sunday 4 October 2026, 5:35pm to 7:10pm on Saturday 10 October 2026 and 5:45pm to 9:45pm on Saturday 17 October 2026 has been added.

  2. Planned downtime from 6:30pm on Thursday 17 September 2026 to 6am on Friday 18 September 2026 has been added.

  3. Planned downtime from 5:45pm to 8:45pm on Saturday 22 August 2026 has been added.

  4. Planned downtime from 6:30pm on Wednesday 12 August 2026 to 4am on Thursday 13 August 2026 has been added.

  5. Planned downtime from 8am on Saturday 11 July 2026 to 5pm on Sunday 12 July 2026 has been added.

  6. Planned downtime from 5.30pm to 10:45pm on Saturday 20 June 2026 has been cancelled.

  7. Planned downtime from 5:30pm to 10:45pm on Saturday 20 June 2026 has been added.

  8. Planned downtime from 5:30pm to 8:30pm on Saturday 30 May 2026 has been added.

  9. Planned downtime from 9pm to 11pm on Friday 22 May 2026 has been added.

  10. The planned downtime from 8am to 11pm Sunday 8 March 2026 has been changed to 8:15am to 6:30pm Sunday 8 March 2026.

  11. Planned downtime from 9pm to 11pm on Friday 6 March 2026 and 8am to 11pm on Sunday 8 March 2026 has been added.

  12. Planned downtime from 5:30pm to 11:59pm on Saturday 29 November 2025 has been added.

  13. Planned downtime from 8am to 3pm on Sunday 16 November 2025 and 8am to 10pm on Sunday 30 November 2025 has been added.

  14. Planned downtime from 5:30pm to 11:59pm on Saturday 8 November 2025 has been added.

  15. Planned downtime from 8am to 8pm on Sunday 19 October 2025 has been added.

  16. Planned downtime from 7am to 11pm on Sunday 28 September 2025 has been added.

  17. Planned downtime from 5pm to 9:45pm on Saturday 20 September 2025 has been added.

  18. Planned downtime from 8:15am on Saturday 12 July 2025 to 11:30am on Sunday 13 July 2025 has been added.

  19. Planned downtime from 9:40am to 11am on Sunday 25 May 2025 has been added.

  20. Downtime previously planned for 5:45pm to 8:30pm on Saturday 3 May 2025 and on Saturday 10 May 2025 has been changed to 5:30pm to 8:30pm on both days.

  21. Planned downtime from 5:45pm to 8:30pm on Saturday 3 May 2025 and from 5:45pm to 8:30pm on Saturday 10 May 2025 have been added.

  22. The VAT payment plan service is currently unavailable. Check this service availability page for updates.

  23. Planned downtime from 5pm on Friday 14 February 2025 to 2pm Wednesday 19 February 2025 has been added.

  24. Planned downtime from 8am to 5pm on Sunday 8 December 2024 has been added.

  25. Planned downtime from 5pm to 21:30pm on Saturday 12 October 2024 has been added.

  26. Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been changed and is now from 9:30pm to 11:59pm on Saturday 14 September 2024.

  27. Planned downtime from 9:30pm to 10:45pm on Saturday 14 September 2024 has been added.

  28. Planned downtime from 9am to 11am on Sunday 11 August 2024 has been added.

  29. Planned downtime from 8am on Saturday 13 July 2024 to 8:20pm on Sunday 14 July 2024 has been added.

  30. Planned downtime from 9:15am on Saturday 22 June 2024 to 8:30pm on Sunday 23 June 2024 has been cancelled.

  31. Planned downtime from 8pm to 9pm on Thursday 13 June 2024 has been added.

  32. Planned downtime for Monday 3 June 2024 8pm to 9pm has been cancelled. Planned downtime from 9:15am on Saturday 22 June 2024 to 8:30pm Sunday 23 June 2024 has been added.

  33. Planned downtime from 8pm to 9pm on Monday 3 June 2024 has been added.

  34. Downtime previously planned for 5:45pm to 10pm on Saturday 12 May 2024 and on Saturday 19 May 2024 has been changed to 5:45pm to 11pm on both days.

  35. Planned downtime from 5:45pm to 10pm on Sunday 12 May 2024 has been added.

  36. Planned downtime from 5:45pm to 10pm on Sunday 19 May 2024 has been added.

  37. Planned downtime from 5:45pm to 9:30pm on Saturday 16 March 2024 has been added.

  38. Planned downtime from 7am to 11pm on Sunday 10 March 2024 has been added.

  39. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been added.

  40. This service is currently unavailable, we will update this page when normal service resumes.

  41. Planned downtime from 4:45pm to 10:30pm on Saturday 25 November 2023 has been added.

  42. Downtime previously planned for 5pm on Saturday 18 November 2023 to 10:30pm Sunday 19 November 2023 has been changed to 5pm to 11:45pm on Saturday 18 November 2023.

  43. Planned downtime from 5pm on Saturday 18 November 2023 to 10:30pm Sunday 19 November 2023 has been added.

  44. Planned downtime from 8am on Sunday 10 September 2023 to 8pm on Sunday 10 September 2023 has been added.

  45. Planned downtime from 10am to 1pm on Sunday 3 September 2023 has been added.

  46. Planned downtime from Saturday 15 July 2023 7am to 6pm Sunday 16 July 2023 has been added.

  47. Planned downtime from 8am to 3pm on Sunday 25 June 2023 has been added.

  48. First published.

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VAT payment plan — service availability and issues

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