Skip to main content
Guidance

Payrolling benefits and expenses online service: service availability and issues

Check the availability and any issues affecting the payrolling benefits and expenses online service.

Updates to this page

From:
HM Revenue & Customs
Published:
13 September 2016
Last updated:
28 September 2026
Show all updates

  1. Planned downtime from 10pm on Friday 9 October 2026 to 6am on Saturday 10 October 2026 has been added.

  2. Planned downtime from 10pm on Friday 18 September 2026 to 2am on Saturday 19 September 2026 has been added.

  3. Planned downtime from 11:30pm on Sunday 5 April 2026 to 10am on Tuesday 7 April 2026 has been added.

  4. Planned downtime from 8am to 10pm on Sunday 30 November 2025 has been added.

  5. Planned downtime from 10pm on Friday 28 November 2025 to 4am on Saturday 29 November 2025 has been added.

  6. Planned downtime from 8am on Sunday 19 October 2025 to 3am on Monday 20 October 2025 has been added.

  7. The planned downtime from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025 has changed. It will now be 8:15am on Sunday 28 September to 1am on Monday 29 September 2025.

  8. Planned downtime from 8:15am on Sunday 28 September to 3:30am on Monday 29 September 2025 has been added.

  9. Planned downtime from 10:30pm to 11pm on Wednesday 10 September 2025 and 10:30pm to 11pm on Wednesday 17 September 2025 has been added.

  10. Planned downtime from 5pm on Friday 23 May 2025 to 9am on Monday 26 May 2025 has been added.

  11. Planned downtime from 11:45pm on Saturday 5 April 2025 to 2:30am on Sunday 6 April 2025 has been added.

  12. Planned downtime from 9:45pm to 11:15pm on Tuesday 18 March 2025 has been added.

  13. Planned downtime from 10pm on Friday 12 July 2024 to 7am on Monday 15 July 2024 has been added.

  14. This service is now available.

  15. The service is currently unavailable. We are working with our IT partners to get this problem fixed. We apologise for any inconvenience caused.

  16. Planned downtime from 5pm on Friday 10 May 2024 to 9am on Monday 13 May 2024 has been added.

  17. The planned downtime from midday Friday 23 June 2023 to 7am Monday 26 June 2023 has changed, it will start at midday Friday 23 June 2023 and now finish at 9am on Monday 26th June 2023.

  18. Planned downtime from midday on Friday 23 June 2023 to 7am on Monday 26 June 2023 has been added.

  19. Planned downtime from 11:30pm on Saturday 12 November 2022 to 7am on Sunday 13 November 2022 has been added.

  20. Planned downtime from 11:45 pm on Sunday 5 April 2020 to 2:30am on Monday 6 April 2020 has been added.

  21. The Company Car and Fuel calculator is unavailable from 6pm to 8pm on Sunday 16 February, information about his issue has been added.

  22. You will be unable to use this service from Friday 5 April 2019 at 11:45pm to Saturday 6 April 2019 at 2:30am. Information about this issue has been added.

  23. You will be unable to use this service from Friday 5 April 2019 at 11:40pm to Saturday 6 April 2019 at 2:30am. Information about this issue has been added.

  24. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  25. Planned downtime for Saturday 6 October 2018 to Sunday 7 October 2018 has been added.

  26. Planned downtime for Saturday 15 September 2018 to Sunday 16 September 2018 has been added.

  27. Planned downtime for Thursday 7 June 2018 has been added.

  28. First published.

Documents

Payrolling benefits and expenses online service — service availability and issues

HTML

Details

Latest updates on the availability and any issues affecting the payrolling benefits and expenses online service.

Sign up for emails or print this page

Related content