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Climate Change Levy: enquiries

Email, call or write to HMRC for help with the Climate Change Levy, including registering, making payments and returns.

Updates to this page

From:
HM Revenue & Customs
Published:
14 May 2025
Last updated:
7 October 2026
Show all updates

  1. The post and email addresses have been updated for questions about form CCL PP10 and the post address has been updated for Climate Change Levy registration, payments and returns.

  2. The email address to send queries to about the Climate Change Levy has been updated.

  3. For general enquiries relating to the Climate Change Levy you'll now need to email us.

  4. First published.

Email

Email HMRC if you have questions about form CCL PP10: climatechangelevy@hmrc.gov.uk

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

General enquiries

Call HMRC for help with Climate Change Levy general enquiries.

Telephone: 0300 200 3700

Textphone: 0300 200 3319

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

Registrations, payments and returns

Call HMRC for help registering for Climate Change Levy, and making payments and returns.

Telephone: 03000 592 688

Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.

Call charges

Find out about call charges

Post

You do not need to include a street name, city name or PO box when writing to these addresses.

Find out the address to use if you’re using a courier instead of Royal Mail.

Form CCL PP10 queries

Write to HMRC if you have questions about form CCL PP10.

HM Revenue and Customs
Excise Processing Teams
BX9 1GL
United Kingdom

Other Climate Change Levy queries

Write to HMRC if you have questions about:

  • registering for the Climate Change Levy
  • paying the levy
  • making a return

HM Revenue and Customs
Climate Change and Alcohol Duties
BX9 1XL
United Kingdom

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