An evolving set of prototyping principles to help people use prototypes to learn and improve their products or services. These principles were contributed to by people across government during Services Week 2026.
Over the last couple of sprints on mainstream, Amy and I have been looking into transaction start pages to try to get a handle on the direction we need to take them in. We thought it’d be useful to share …
Some exploration from a while back into how we might notify users of upcoming and current downtime for a given service.
This is a recent pattern we’ve started using on GOV.UK Mainstream for error messages when the user hasn’t entered their details correctly, or at all. Errors are first grouped at the top of the page in a summary and then …
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