We know not everyone has the access, skills or confidence to use online services. From April 2027, changes to our Digital Support Service will help more people access justice and improve support for some of our most disadvantaged users.
HMCTS partners with Young Citizens to run a Magistrates’ Mock Trial Competition for school students, offering them first-hand insight into the justice system and helping them to understand how the law touches every aspect of their lives.
Earlier this year, we partnered with the University of Reading to give law students first-hand experience of real courtroom advocacy through a speed mooting competition. With feedback from judges and legal professionals, students built confidence, sharpened their skills, and gained a clearer view of their future in law.
Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.
Interpreters are a vital part of the justice system. Through their skills we meet our duty to provide access to justice and ensure everyone involved in a hearing can understand proceedings.
Our latest podcast offers an insightful look into the collaboration between HMCTS and the University of Reading, providing law students with valuable real-world experiences in the criminal justice system.
Understanding the justice system can be complicated at the best of times, but in partnership with the National Justice Museum our team at Cardiff Magistrates’ Court have been working to provide an insight for young people as part of their studies.
Mike Williams, Deputy Director of Service Excellence at HMCTS, writes about how we are improving court accessibility and supporting people who have disabilities or require reasonable adjustments.
Following Miriam Davidson’s blog on our signposting strategy Charlotte Rook, at Support Through Court, shares what happens after we signpost a person to their charity for help.
Our business architecture team is sharing knowledge and learning from its work on the HMCTS Reform Programme with other public sector bodies.
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