Pension schemes face growing demands from regulation, digital change and automation. This blog outlines practical steps to build risk-based, member-focused quality assurance that cuts errors, meets expectations and gets benefits right first time.
GAD’s Head of Public Service Pensions reflects on a unique and impactful role that involves shaping decisions affecting millions in the UK. The role combines technical expertise with strategic leadership to support government on pension challenges.
Digital resilience is now essential for pension schemes, covering cyber-attacks, outages and human error. Discover 5 practical steps to protect your scheme and its members.
This financial year brings major challenges for public service pension schemes, from remedy and dashboards to governance reform. This blog explores the key themes shaping the year ahead.
Transitioning to a new administration provider is a complex and risky process. We explore some key areas where input from scheme managers or trustees can support a successful delivery.
Robust quality assurance (QA) processes are a crucial tool for administrators to help mitigate calculation and administrative error. This blog explores what QA is, the benefits to schemes in undertaking QA activity and some strategies schemes could implement to improve QA in their schemes.
A robust data strategy is crucial for pension schemes in the digital age. Effective strategies enhance efficiency, member experience, and compliance. Learn how to avoid pitfalls such as data silos and poor quality, and embrace innovations like pensions dashboards, to unlock your data's full potential.
Here we explore the trends in pensions administration as we enter 2025. The industry faces transformations driven by evolving regulations, tech advancements, and workforce changes. Our insights reveal complexities and opportunities, equipping you with strategies to navigate this dynamic landscape.
We work with Bayes Business School, which celebrates 50 years of actuarial teaching and research. Professor Kyriakou blogs about our successful collaboration.
The main public sector employers now contribute more than £50 billion annually to support employee retirement benefits. This begins to shows how significant pensions are in the remuneration of approximately 6 million UK public servants. In this blog we consider how this can be communicated effectively.
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