How well do you understand how people really use your service? Step beyond meetings and see what changes when digital teams observe work first-hand.
The Department for Business, Innovation, Science and Technology (BIST) is working with the Government Digital Service (GDS) to make interactions with government services simpler and quicker for businesses.
Automating our blog tasks taught us that the information they depended on needed to be organised. This was the most important step in freeing us from the admin that was slowing us down.
Building the BICS eligibility checker taught us that testable delivery can actually help shape policy decisions, not just implement them. Here's what we learned.
Read about how the Digital Fast Stream is helping participants build resilience and confidence in their Civil Service careers
What if analysts could query graph databases using plain English? This experiment tested AI-assisted querying, uncovering practical benefits, challenges and considerations for future adoption across government.
How Greater Manchester’s Civil Service hub is creating inclusive spaces for digital careers, collaboration, connection and community beyond London.
Read about how our new Business Finder tool makes valuable data useable so that advisers can effectively find and support potential exporters more consistently.
Discover how BIST's Microsoft Service team reduced SharePoint storage without interrupting normal service, using version trimming. Learn practical lessons on information management, governance, and achieving better value for taxpayers.
What role can automation play in organisational change? Drawing on a government restructure, this blog shows how digital transformation helped deliver fairer, more transparent outcomes while reducing risk and manual effort.
A chance to teach agile became an opportunity for personal growth. Through support, training and practical experience, I discovered new strengths and gained confidence to explore future career possibilities.
Check our latest job opportunities in development, data, user-centred design, product and delivery.