We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Webinar
Maternity (Perinatal) Incentive Scheme Year 8 online event: Highlights and slides now available
On Thursday 23 April 2026, we hosted our all-day online event showcasing the latest developments in the Maternity and Perinatal Incentive Scheme (MIS) as it enters Year 8. The event brought together colleagues from NHS trusts, regional teams and national bodies, all united by a shared commitment to improving …
Webinar
Being fair webinar resources
NHS Resolution hosted a national Being Fair webinar on Tuesday 10 February 2026. Megan Bidder (Director of Safety and Learning) welcomed speakers from NHS Resolution — Vicky Voller, Clare Chapman, and Naomi Assame — and external experts from NHS England and Yorkshire and Humber Improvement …
Webinar
London regional networking meeting – March 2026
The London regional networking meeting on missed fractures took place on 18 March 2026 and brought together emergency medicine, radiology and orthopaedic colleagues to share learning on why fractures are missed and how to reduce harm. The programme covered updated NHS Resolution claims insights, key …
The Maternity Incentive Scheme Evaluation: A summary
The Maternity Incentive Scheme Evaluation: A summary The Maternity (Perinatal) Incentive Scheme (MIS) was launched by NHS Resolution in 2018 to incentivise improvements in maternity and neonatal safety and care across NHS trusts in England, ultimately aiming to improve care and outcomes for women and …
Guide
Maternity (Perinatal) Incentive Scheme Year 8: Core Standards
Year 8 marks an important transition for the Maternity (Perinatal) Incentive Scheme (MIS). As national priorities for maternity and neonatal care continue to evolve, the scheme has been refreshed directly in response to the findings of our MIS evaluation, national inquiries, system feedback, and feedback …
Guide
Maternity (Perinatal) Incentive Scheme Year 8: Supplementary guidance
This supplementary guidance to the core Maternity (Perinatal) Incentive Scheme (MIS) document offers examples of ‘what good might look like’ and illustrate how a high-functioning trust might deliver and assure each requirement. These explicit steps are not mandated; this is intended to support local application …
Report
Maternity (Perinatal) Incentive Scheme (MIS) Evaluation Report
This Maternity (Perinatal) Incentive Scheme (MIS) evaluation covers MIS years one to six. To ensure a robust evaluation process, NHSR commissioned The Healthcare Improvement Studies Institute (THIS Institute) to undertake independent qualitative work and targeted quantitative analysis, to support additional internal (NHSR-led) research and data …
Report
THIS Institute Maternity Incentive Scheme Qualitative Report
This report details an independent evaluation of the Maternity Incentive Scheme (MIS) undertaken by The Healthcare Improvement Studies Institute (THIS Institute), University of Cambridge, between September 2024 and February 2025. Introduced in 2017, the MIS provides a financial incentive to NHS trusts providing maternity services …
Report
THIS Institute Maternity Incentive Scheme Quantitative Report
This report presents findings from an independent quantitative evaluation of Maternity Incentive Scheme (MIS), commissioned by NHS Resolution and conducted by The Healthcare Improvement Studies Institute (THIS Institute) and the Primary Care Unit (PCU) at the University of Cambridge, addressing the following questions: To what …
Webinar
South quarterly network meeting – February 2026
NHS Resolution hosted the South quarterly network meeting on Tuesday 24 February 2026, chaired by Caroline Latham-Parker, Safety and Learning Lead (South). Presentations and speakers Missed fractures claims: Updated insights for the NHS Resolution regional networks – Alistair Rennie, Senior Medical Advisor, NHS Resolution Imaging …
Supporting Neurodivergent Practitioners: The Role of NHS Resolution’s Practitioner Performance Advice Service
Supporting Neurodivergent Practitioners: The Role of NHS Resolution’s Practitioner Performance Advice Service Dr Rineke Schram (NHS Resolution) and Dr Elizabeth Stonell (NHS England Yorkshire and Humber) A note on language We have used the following language in line with other NHS publications and guidance available …
Case story
Workplace Culture and Escalation
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Fetal Growth Disorder
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
South quarterly network meeting – November 2025
The Safety and Learning team hosted the South quarterly network meeting on Tuesday 25 November 2025, chaired by Caroline Latham-Parker, Safety and Learning Lead – South. Presentations and speakers included: Ingrid Henderson (Associate Safety and Learning Lead – South, NHS Resolution) delivered a national and …
Report
Learning from Obstetric Anal Sphincter Injury claims within the NHS in England: A thematic review
This important report, produced by NHS Resolution in collaboration with the Royal College of Obstetricians and Gynaecologists, analyses Obstetric Anal Sphincter Injuries (OASI) claims made by claimants between 2011/12 – 2021/22. The report highlights common themes in OASI claims and provides guidance to help healthcare …
Webinar
Midlands and East quarterly network meeting – November 2025
On Wednesday 26 November, the Midlands and East safety and learning team hosted a collaborative webinar exploring claims data on venous thromboembolism (VTE) and work being undertaken to improve outcomes for patients who develop VTE. The forum was aimed at both clinical and non-clinical professionals …
Factsheet
Annual statistics
We are releasing data relating to NHS Resolution claims, updated to cover the period to 2024-25 Data is presented in four spreadsheets: the Annual Report Statistics 2024-25 are based on a snapshot of data at the end of each financial year, which reflects the approach …
Case story
Undiagnosed breech presentation in advanced labour
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Good practice: management of shoulder dystocia
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Delayed therapeutic hypothermia
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
