Digital Systems Administrator
| Posting date: | 29 May 2026 |
|---|---|
| Salary: | £20,001.00 to £30,000.00 per year |
| Additional salary information: | Grade 4 (SCP 12 - 17) £28,598 - £31,022 pro rata |
| Hours: | Full time |
| Closing date: | 11 June 2026 |
| Location: | Sunderland, SR1 3AA |
| Company: | Sunderland City Council |
| Job type: | Permanent |
| Job reference: | 296852 |
Summary
We are seeking a highly organised and digitally confident Digital Systems Administrator to support the operation of Culture House.andnbsp;This role will lead on the day-to-day administration and optimisation of key digital systems, ensuring they are effectively managed across ticketing, website content, event scheduling, and customer engagement. You will play a vital role in supporting a seamless and high-quality digital experience for audiences, partners, and staff.
The post will also support the wider Creative Smart City Hub Library services, ensuring digital systems are effectively aligned across cultural, library, and community-facing activity.
Key Tasks
Administer and maintain ticketing and CRM systems (Spektrix)
Manage and update website content via WordPress, ensuring accuracy and usability
Support event scheduling, planning, and data management using Artifax
Ensure integration and consistency across digital systems and platforms
Coordinate event listings, digital content, and customer communications
Produce reports and insights to support performance monitoring and audience development
Provide systems support across Culture House, the Creative Smart City Hub Library services
Work collaboratively across teams to ensure smooth operational delivery
Contribute to continuous improvement of digital systems and processes
We are looking for someone who:
Has hands-on experience with Spektrix, WordPress, and Artifax
Has experience managing digital systems within a busy venue, cultural, library, or events environment
Is highly organised, with excellent attention to detail
Is confident working across multiple systems and priorities
Takes a proactive and solutions-focused approach
Communicates effectively and works well as part of a team
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
andnbsp;
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
andnbsp;
The post will also support the wider Creative Smart City Hub Library services, ensuring digital systems are effectively aligned across cultural, library, and community-facing activity.
Key Tasks
Administer and maintain ticketing and CRM systems (Spektrix)
Manage and update website content via WordPress, ensuring accuracy and usability
Support event scheduling, planning, and data management using Artifax
Ensure integration and consistency across digital systems and platforms
Coordinate event listings, digital content, and customer communications
Produce reports and insights to support performance monitoring and audience development
Provide systems support across Culture House, the Creative Smart City Hub Library services
Work collaboratively across teams to ensure smooth operational delivery
Contribute to continuous improvement of digital systems and processes
We are looking for someone who:
Has hands-on experience with Spektrix, WordPress, and Artifax
Has experience managing digital systems within a busy venue, cultural, library, or events environment
Is highly organised, with excellent attention to detail
Is confident working across multiple systems and priorities
Takes a proactive and solutions-focused approach
Communicates effectively and works well as part of a team
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
andnbsp;
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
andnbsp;
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.