Security Officer
| Dyddiad hysbysebu: | 27 Mai 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Mehefin 2026 |
| Lleoliad: | LL17 0LL |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 97005 |
Crynodeb
Job Overview
-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
-To undertake additional training to ensure continuous self-development.
Main Duties
Front of House Reception
-To provide exceptional levels of customer service
-To act as a meet and greet in the main reception
-To ensure all visitors are recorded onto site and issue Security passes to external guests / contractors
-Work to a standard set of operating procedures processes that are implemented across the Corporate facilities
-To process room booking and video conference requests and issue support documentation to relevant departments
-Process guest WIFI user requests
-Support Emergency Evacuation procedures
-Process incoming and outgoing mail and courier items - where applicable
-Raise work requests through the Vision system for site issues
-Manage bookings for visitor car parking spaces for the facility - where applicable
-Work as part of a flexible team
-Carry out basic administration tasks as required
-To support the review of procedures and processes
-Ensure that performance is compliant with agreed SLA
-To put forward any suggestions/initiatives
Training
-Fully and satisfactorily complete all required competency training.
-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
-You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
-Use common sense and initiative by immediately involving others if a situation appears to become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
-Keep to schedules and demonstrate commitment to Mitie and the Client.
-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
-To call emergency services and Communication Centre to report all incidents.
What we are looking for
-Previous Reception Experience
-SC Clearance will be required