Customer Service Administrator
| Posting date: | 05 June 2026 |
|---|---|
| Salary: | £476.63 to £495.69 per week |
| Additional salary information: | Weekly pay for previous weeks hours |
| Hours: | Full time |
| Closing date: | 05 July 2026 |
| Location: | Leyland, Lancashire |
| Remote working: | On-site only |
| Company: | NW Recruitment Services Ltd |
| Job type: | Temporary |
| Job reference: | NW-JH271 |
Summary
Customer Service Administrator
• Leyland
• 37.5 to 39 hours per week
• Pay: £476.63 to £495.69 per week
• Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 15:00
• Term: Temporary ongoing, based on business demand and requirements
NW Recruitment Services Ltd is supporting a well-established UK-based manufacturing business currently entering an exciting phase of growth and expansion.
The company produces a range of products for a fast-moving and highly regulated market. With investment in additional capacity and continued development across the business, this is an excellent opportunity to join a company with long-term ambition and a strong focus on quality, service, and operational excellence.
This is a varied role suited to someone who enjoys working in a busy team, building strong relationships, and keeping customer orders running smoothly.
The role:
• Supporting the sales and production teams with the accurate processing of customer orders.
• Entering orders and maintaining accurate data on the ERP system.
• Processing sales order administration in a timely and efficient manner.
• Coordinating collections and liaising with internal teams, external customers, and hauliers.
• Processing orders received from the sales team and ensuring all details are correct.
• Identifying and reporting order discrepancies promptly.
• Confirming bookings with customers and updating internal teams regarding any incoming stock delays, as required.
• Organising and administering the dispatch of samples, including picking sample stock from production or the warehouse.
• Providing general administrative and customer service support as required.
Experience:
• Previous experience in a sales administration, warehouse administration, or customer service administration role, ideally within a manufacturing environment.
• Experience using ERP systems.
• A good telephone manner and the ability to identify and resolve discrepancies accurately.
• Strong organisational skills and attention to detail.
Interested in applying:
• Submit your CV using the relevant advert link above – alternatively email your CV to j.henderson@nw-recruit.co.uk for consideration.
• Leyland
• 37.5 to 39 hours per week
• Pay: £476.63 to £495.69 per week
• Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 15:00
• Term: Temporary ongoing, based on business demand and requirements
NW Recruitment Services Ltd is supporting a well-established UK-based manufacturing business currently entering an exciting phase of growth and expansion.
The company produces a range of products for a fast-moving and highly regulated market. With investment in additional capacity and continued development across the business, this is an excellent opportunity to join a company with long-term ambition and a strong focus on quality, service, and operational excellence.
This is a varied role suited to someone who enjoys working in a busy team, building strong relationships, and keeping customer orders running smoothly.
The role:
• Supporting the sales and production teams with the accurate processing of customer orders.
• Entering orders and maintaining accurate data on the ERP system.
• Processing sales order administration in a timely and efficient manner.
• Coordinating collections and liaising with internal teams, external customers, and hauliers.
• Processing orders received from the sales team and ensuring all details are correct.
• Identifying and reporting order discrepancies promptly.
• Confirming bookings with customers and updating internal teams regarding any incoming stock delays, as required.
• Organising and administering the dispatch of samples, including picking sample stock from production or the warehouse.
• Providing general administrative and customer service support as required.
Experience:
• Previous experience in a sales administration, warehouse administration, or customer service administration role, ideally within a manufacturing environment.
• Experience using ERP systems.
• A good telephone manner and the ability to identify and resolve discrepancies accurately.
• Strong organisational skills and attention to detail.
Interested in applying:
• Submit your CV using the relevant advert link above – alternatively email your CV to j.henderson@nw-recruit.co.uk for consideration.