Integration Analyst
| Dyddiad hysbysebu: | 05 Mehefin 2026 |
|---|---|
| Cyflog: | £49,387.00 i £56,515.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £49387.00 - £56515.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mehefin 2026 |
| Lleoliad: | London, SE6 4RU |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9197-26-0535 |
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The duties and responsibilities listed below are representative of the role and its purpose within the service; they are not exhaustive, and the post holder maybe requiredto undertakeadditionalor alternative administrative or managerial duties and responsibilitiescommensuratewith the level of the post. Job Summary Reporting to the Senior Integration Analysts, this role entails the development, testing, maintenance, deployment, and support of the Integration Engines across the Enterprise and Epic Bridges interfaces across both Trusts. The incumbent will manage Interfaces ServiceNow ticketsin accordance withtrust SLAs and handle Epic Bridges Error triaging. This involves collaborating with relevant Epic teams andassistingin clearing Bridges error work queues. The analyst is also responsible for ensuring the interface documentation is consistently updated. Additionally, the post holder will oversee the impact of interfaces during Epic upgrades in the Trust, controlling the interface delivery lifecycle, and communicating any significant changes with the Work stream Leads. Key Relationships Internal (both Trusts) ITCS Technology Team Network Teams Server Teams Clinical Teams External Epic TS System Suppliers NHS England SEL ICS OneLondon Duties and Responsibilities Main Duties Development,maintenanceand support of InterSystemsHealthConnectTrust Integration Engine interfaces Development,maintenanceand support of Epic Bridges Interfaces Triaging Epic Bridges errors, assigning to relevant error work queues, prepare error resolution plans Assisting Epic/Application teams with the resolution of errors Triaging and addressing Service Desk Interface Analyst tickets, ensuringtimelyresolution within the defined SLA Monitoring the TIE error alerts and resolving, escalating issues Making sure that the Interface design documents are up to date with any changes, fixes performed Managing the impact on the interfaces when Epic upgrades are conducted Monitoring Integration platform, making sureappropriate resourcesare available and the High availability is maintained Ensure compliance to agreed change processes and change control mechanisms To support secure decommissioning of any legacy integration environments, data disposal, messagingretirementor transfers To work on the new Integration projects as assigned by Senior Integration Analysts and the Integration Manager The post-holder wouldbe requiredtoparticipatein the on-call rota for 24/7 support Communication and working relationships Working closely with Epic work stream leads, controlling the interface delivery life cycle Working closely with the system suppliers, making sure any interface issues are addressed intimelymanner Escalating any serious issues to Senior Integration Analysts, Integration Manager and/or the Senior Leadership Team throughappropriate channels Working with local Network, Server teams, and Data Centre support to address any server, network issues and making sure the Integration platform is behaving as expected Toestablishgood working relationships at all levels with Trust staff and other departments within ICTS Ability to communicate to Clinical users the complex technical issues in a way non-technical colleagues would understand Develop andmaintaineffective networks and relationships with internal and external contacts Report Interface work progress on a weekly basis Analysis and judgement Analyse and review test progress and variances to define recommendations tomaintainschedules and raise any risks or issues highlighted through testing to theappropriate level; Investigate end users preferences and populate databases as part of the configuration process; Planning Be responsible forown area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines; Initiate, arrange, chair and/orparticipatein meetings between Trust staff (including senior Trust staff) and/or the clinical systems team to discuss integration requirements and workflows and/or areas of concern and/or take notes of any action points; Chase colleagues and Trust staff to provide information ina timelyfashion to enable deadlines to be met; Meet regularly with the Senior Integration Analysts and/or Integration Manager to negotiate with,reviewand prioritise the scope of the integrationin accordance withteams plans; Plan the design and delivery of complex interfaces Information Management Ensure that all generated documentation is fit for purpose, accepted andretainedin line with the Team documentation best practices Input data into spreadsheets, Worddocumentsor PowerPoint presentations, ensuring accuracy and adhering to style guides/templates; Contribute to knowledge base articles Management Work in a complex and unstructured multi-disciplinary environment; be able to act withminimumguidelines. Be an expert in the application area; Delivers specialist demonstrations to staff. Responsible for the writing of test scripts and delivery of the test functions within the Integration team Management of own personal development Ensure that knowledge isretainedfor all aspects of the EpicBridges platform andmaintainingup to date qualifications and experience on the EpicBridges platform. Level of supervision Work in a complex and unstructured multi-disciplinary environment Be able to act withminimumguidelines and set standards for others Direct reporting on progress to managers and leaders within the IT Clinical services team. Physical Skills Advanced keyboard skills arerequired, with theadditionalability tooperateand interact witha number ofcomplex systems at the same time Ability to lift and carry IT equipment on occasional basis