Update from the GDS Responsible AI Advisory Panel
Update from the GDS Responsible AI Advisory Panel
How is government using AI responsibly? Insights, challenges and next steps from the GDS’s Responsible AI Advisory Panel.
What we learned from the Prime Minister’s AI Exemplars programme – and how it is shaping the next phase
Posted by:
Jeremy Gould, Deputy Director, Public Sector AI Adoption and Roni Saanumi, Head of Programme Delivery, Public Sector AI Adoption, Posted on:
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Categories:
AI
Find out how the first 10 months of the AI Exemplars programme has gone.
Data maturity: the foundation for AI ready public sector data
Good AI starts with good data. We partnered with The National Archives to explore how data maturity can prepare legal data for AI use. Here's what we found.
Building for the future: Making change simple on GOV.UK Pay
Posted by:
Alan Maddrell - Senior Content Designer for GOV.UK Pay, Government Digital Service, Posted on:
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Categories:
GDS team, GOV.UK Pay
GOV.UK Pay has a new provider for non-Crown card payments and pay by bank. Find out what this means for public sector teams.
Putting customers first: DVLA and CustomerFirst partnering to improve Drivers Medical service
Posted by:
Daniela Wegrostek, Senior Engagement Manager, GDS and Eleanor Mcconachie, Service Owner, GDS, Posted on:
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Categories:
Digital, Data and Technology
CustomerFirst, a new unit in the Government Digital Service, is working with the Driver and Vehicle Licensing Agency (DVLA) to explore improvements to the end-to-end customer journey for the Drivers Medical service, while continuing to prioritise road safety and accessibility for everyone who needs them.
Answers in seconds, 24/7: GOV.UK Chat launches in the GOV.UK app
Posted by:
Shelina Hargrove, Deputy Director for GOV.UK AI, GDS, Posted on:
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Categories:
AI, GOV.UK, Transformation
Find the information you need, quickly and easily, through the AI-powered chat system for GOV.UK.
Join us for Services Week 2026
Posted by:
Steph Rowe, GDS Senior Events Manager, Posted on:
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Categories:
Digital, Data and Technology, Events
Services Week 2026 will run from 29 June to 3 July. Learn about this year's theme and how to get involved.
Testing a different way to improve complex public services
Posted by:
Tom Wynne-Morgan, Deputy Director, CustomerFirst, Posted on:
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Categories:
Digital Centre
Read to find out about how the CustomerFirst Team is exploring NewCo as a way of working.
GOV.UK One Login for HMRC: how we made it happen and what comes next
Find out how GDS and HMRC joined forces to bring GOV.UK One Login to millions and what comes next for simpler access to government services.
GDS Local: building the foundations for digital collaboration
Posted by:
Liz Adams, Service Owner, GDS Local and Sam Nutt, Digital Strategy Lead, GDS Local, Posted on:
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Categories:
GDS Local
GDS Local shares the latest developments on how the initiative is supporting digital transformation in councils.
CustomerFirst: how we’re transforming services together
Posted by:
Tristan Thomas, Director, CustomerFirst, Posted on:
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Categories:
Digital strategy, Digital, Data and Technology
CustomerFirst is a new unit in GDS, set up to explore fresh ways of working in government and modernise public services. The unit launched in January 2026. This blog post shares insight into the work so far and plans for the 2 years ahead.
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
Government Digital and Data
Download the GOV.UK App
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.