Professions

Content isn’t static: what I learned about content ownership in the world of AI summaries

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A surface of pages containing data graphs. A beam of light shines on the page in the centre which has a red heading.

We reviewed a number of Department for Business and Trade (DBT) tagged pages flagged for review to confirm ownership and decide next action: update or retire. Without clear ownership and ongoing stewardship, content can drift while remaining live. AI systems and search tools can continue to surface older material without context, increasing the importance of …

Promoting ethical alternatives to monetary incentives in user research

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A group of people discussing work and smiling.

At DBT, our research projects are based on ethical and methodologically sound foundations. We ensure that our participants are incentivised for their time and the expertise they share with us. In this blog, we share about balancing different kind of incentives for ethical user research.

Building better data platforms: Our open source approach to infrastructure and tooling

A simple diagram of a data platform that includes how it ingests, stores and catalogues data from the sources to turn into analytics and visualisations

Discover how DBT is building a flexible, open source data platform - learning from the experiences of organisations across government, industry, and the charity sector. This blog explores the practical choices and challenges behind our infrastructure and tooling decisions.

Data Strategy in practice - Introduction and strategic ambitions

2 people pointing at a print out pie chart with pens.

Reflections on research by the Digital, Data and Technology team in May 2025 with 15 organisations. This is the first in a series of blog posts on the topic.

From daunting to demystified: The evolution of Service Assessments in DBT

Someone writing on a post-it note in front of a laptop with virtual post it notes on the screen.

What started as a formal requirement has evolved into a more collaborative, human, and forward-thinking process. It is about helping teams build better services, not just pass a test.